Download and install the ControlCenter software - Brother USA The ControlCenter software for scanning is available as part of the software suite for your machine To get the software you must install the following based on your computer's operating system: - Windows OS users: Download the Full Driver and Software Package - Macintosh OS users: Download the Brother Scanner Driver (TWAIN) ControlCenter is not supported in macOS 11 or later Please scan with
Check Cable, Check Connection, No PC Found, or . . . - Brother USA A firewall or security application may be blocking your Brother machine's communication Temporarily disable any firewalls or security applications for testing to determine if it is blocking your scanner's communication
Vertical lines or streaks on copies, sent faxes, and scans - Brother USA Vertical lines on copies, sent faxes, or scanned documents are typically caused by dirt, ink, corrective fluid, or other debris stuck on the ADF scanner glass Cleaning the ADF scanner glass properly should resolve this issue 1 To determine if the lines appearing on your documents are related to the printing or scanning area, print a Test Print page: a Press (Settings) on the Touchscreen b