Set Up the Vlocity Interaction Console - Salesforce With the Interaction Console, display a 360-degree view of a customer, including the authorized transactions that a verified customer is allowed to complete Create customer interactions from the Interaction Console with the Vlocity Interaction Launcher
Set Up the Vlocity Interaction Console - Salesforce With the Interaction Console, display a 360-degree view of a customer, including the authorized transactions that a verified customer is allowed to complete Create customer interactions from the Interaction Console with the Vlocity Interaction Launcher
InterAction InterAction is a platform for managing and organizing business relationships effectively
What Is Salesforce OmniStudio? | Brimit Glossary Interaction Console is OmniStudio’s central hub It consists of a collection of UI components and data services that display the information configured in the rest of the components of OmniStudio
FlexCards Capabilities Summary - Trailhead The Interaction Console provides a holistic view of the customer's information—and Flexcards are important components of these 360-degree views The Flexcards you see on the console are Lightning web components (LWC) based on Flexcards, and the console itself is a Salesforce Lightning console
Vlocity Interaction Launcher - Salesforce Once verified, the customer agent launches the interaction console tab to see a 360-degree view of that contact's interaction history, access all available actions, take notes about the interaction, and complete, cancel, or resume the interaction
Interaction Service API | Salesforce Developers Automate and customize the Bring Your Own Channel experience for your reps using Interaction Service APIs Display inbound messages, file attachments,
Interaction Desktop Operator Console Quick Reference Card Operator Console is a specialized version of Interaction Desktop designed specifically for receptionists, company operators, contact center dispatchers, and other personnel who direct many calls
What is Salesforce Interaction Studio? (Marketing Cloud Personalization) Tools like Interaction Studio can support your marketing team’s efforts to create meaningful interactions with your customers across multiple channels so that your brand’s message is unique to them and their interests
Interaction Service API Reference - Salesforce Developers This API is available in version 61 0 and later The Message interaction displays inbound messages in the Service Console When an end user sends a message, call the Interactions API to notify Salesforce of the event